Do you dread having a difficult conversations?
Will you do anything to avoid conflict?
Do you just swallow down what you really want to say because you’re don’t want to hurt the other person’s feelings?
If you’re struggling with any of these, you will find this helpful.
An Emotional Bank Account
I first heard of the concept of an Emotional Bank Account when I was working in my corporate training role.
At the time, I was delivering a program created by the Ken Blanchard Companies, a global leader management training. My role was to educate leaders in the corporation on how to effectively communicate and manage their teams.
Interestingly enough, this is quite similar to the work I’m doing today. Instead of employees and managers, I now work with entrepreneurs.
Relationships and communication are the same as long as two people are involved, right?
The concept of an Emotional Bank Account has helped me in many ways over the years and I’m going to share it with you.
What is an Emotional Bank Account?
Quite simply, every time you authentically praise someone, every time you genuinely make them feel better about themselves and every time you express your appreciation for another person, you make a deposit in the emotional bank account of trust and connection between you.
Every time you do the opposite with another person, you make a withdrawal from the emotional bank account between you. Emotional Bank Account withdrawals come in the form of judgments, harsh words, and angry actions, to name a few.
The art of building relationships is to give as much as you can with no immediate expectation of return in mind. Ken Blanchard & Scott Blanchard
It’s a simple, don’t you agree?
Here’s where it comes into play in your life.
Having a positive balance in the Emotional Bank Account means that you can make a withdrawal and still keep the relationship and trust between you strong.
With a positive balance in the Emotional Bank Account, you can speak up even when its a difficult conversation.
Practice this with your loved ones. Fill up the positive balance in the Emotional Bank Account between you. Then when you hit a rough spot, and we all do, you can say what you need to say knowing that you won’t harm the relationship.
When you are constantly focusing on how to make deposits into the positive side of the Emotional Bank Account with everyone from family and friends to your colleagues and clients, you will discover that you are focusing on the positive aspects of your relationships and others more.
This mindset shift alone will benefit you and your relationships.
Try it. Let me know how it goes.
If you’d like to know more, set up a Clarity Session with me.